What Are Managed Security Services?
Cyber threats are constant — but most organisations don’t have the resources for dedicated security operations. That’s where we come in.
Our MSS offerings provide:
- Threat detection and response
- Vulnerability and configuration management
- Data security and dark web monitoring
- Monthly reporting and ongoing oversight
All services are scoped to your size, risk profile, and compliance requirements — whether you’re starting from scratch or levelling up.
Managed Security Services
🛡️ Organisational Security
Incident Management – Support during security events, with triage, escalation, and forensic assistance if needed.
Security Reporting – Monthly security reports showing threats detected, remediations taken, and risk trends.
Phishing Awareness & Simulation – Optional training and safe phishing campaigns to reduce human risk.
Security Forensics (as needed) – Log review and root cause analysis for incidents or alerts.
🔍 Threat Protection
Threat Intelligence & Monitoring – We monitor public and private threat feeds for indicators relevant to your environment or industry.
Cloud, Endpoint & Network Monitoring – Alerts for suspicious logins, malware, lateral movement, or misconfigurations.
Vulnerability Management – Scheduled scans and patching insights for your systems, apps, and infrastructure.
Secure Configuration Management – Audit and continuous hardening of critical systems based on best practices (e.g. CIS Benchmarks).
🔐 Data Security
Dark Web Monitoring – We monitor for leaked credentials, exposed emails, and sensitive data on the dark web.
Data Activity Monitoring – Watch for unusual access, exfiltration patterns, or privilege abuse.
File, Application & Employee Monitoring – Optional oversight for insider threat scenarios (privacy-respecting and scoped to risk level).
🧑💼 Who This Is For
- Councils or NFPs without internal security teams
- SMBs that want protection but don’t know where to start
- Boards or executives wanting oversight without building internal operations
- Organisations trying to satisfy insurance, ISO 27001, or Essential Eight requirements
📋 Deliverables You’ll Receive
✔️ 24/7 threat detection (based on selected package)
✔️ Monthly reporting and quarterly summaries
✔️ Access to cyber experts when issues arise
✔️ Alerts for suspicious behaviour or new risks
✔️ Recommendations for continual improvement
✔️ Optional vCISO oversight to tie it all together
📦 Optional Add-Ons
- Incident Response plan development
- Executive board reporting
- Integration with existing IT or MSP workflows
- Extended log retention and compliance archiving
- Cybersecurity training tied into user behaviour
💬 What Our Clients Say
“We finally feel confident that someone’s watching. Before this, we had no idea if we were exposed — now we get alerts, reports, and real people to help us respond.”
Finance & Risk Manager, Regional Council
